How long does shipping take?

Orders are processed within 1–3 business days. Delivery to the U.S. typically takes 6–10 business days depending on your location.

 

Do you offer free shipping?

Yes! We offer free shipping on all U.S. orders.

 

How can I track my order?

After your order is shipped, you will receive an email with a tracking number. You can track your shipment anytime through our Track Your Order page.

 

Can I return my order?

Yes, you can return any item within 14 days of delivery as long as it is unused and in original condition.

 

How long does it take to receive my refund?

Refunds are processed within 3–7 business days after the item arrives at our warehouse.

 

Will the product look the same as in the photos?

Yes, all product images represent the actual item. Slight color differences may occur due to lighting.

 

What payment methods do you accept?

We accept all major credit/debit cards and secure online payment options.

 

Is my payment information secure?

Absolutely. All transactions are encrypted and processed through secure payment gateways.

 

 

Thank you for shopping with IktuStore. We want you to feel confident in your purchase. If for any reason you are not completely satisfied, you may request a return or refund according to the policy below.

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1. Eligibility for Returns

You may request a return within 30 days of receiving your item. To be eligible, the item must be:

• Unused and in its original condition

• In the original packaging

• Accompanied by a receipt or order number

Some items may be non-returnable due to hygiene or safety reasons (e.g., personal care items).

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2. Damaged or Defective Items

If your product arrives damaged, defective, or you received the wrong item, please contact us within 48 hours of delivery with:

• Order number

• Photos or video of the item

• Brief description of the issue

We will replace the item or issue a full refund.

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3. Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Downloadable digital products

• Items marked as final sale

• Used or damaged items not caused by shipping

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4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds are processed to your original payment method within 5–10 business days.

• Shipping fees are non-refundable unless the return is due to our error.

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5. Exchanges

We only replace items that are defective, damaged, or incorrect.
If you need an exchange, please contact us at support@iktustore.com.

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6. Return Shipping

Customers are responsible for return shipping costs unless the return is due to:

• Shipping damage

• Incorrect item sent

• Manufacturing defect

We will provide the return address when your request is approved.

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7. Order Cancellations

Orders may be cancelled within 2 hours of purchase. After the order is processed or shipped, cancellations may not be possible.

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8. Contact Us

For questions about returns or refunds, contact us at:
📧 ijtu2435@gmail.com

Privacy and Personal Data

İKTU STORE Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from https://magazadomaini.com/ (referred to as the “Site”).

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PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

• “Cookies” are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit: http://www.allaboutcookies.org

• “Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

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HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;

• Screen orders for potential risk or fraud;

• Provide you with information or advertising relating to our products or services, in accordance with your preferences.

We use the Device Information that we collect to help us screen for potential risk and fraud (especially your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

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SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to power our online store — you can read more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy

We also use Google Analytics to help us understand how customers use the Site — you can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

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BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

OPT-OUT LINKS FOR TARGETED ADVERTISING

Common opt-out links include:

• Facebook: https://www.facebook.com/settings?tab=ads

• Google: (Google opt-out link not provided in screenshot)

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DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

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CHANGES

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

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CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:
deneme@gmail.com

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RETURN POLICY

Return Policy

Thank you for shopping at (Store Name).
If you are not completely satisfied with your purchase, we are here to help!

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Returns

• Our return policy lasts 14 days. If 14 days have passed since receiving your item, unfortunately we cannot offer you a refund or exchange.

• To be eligible for a return, the item(s) must be unused and in their original unopened packaging.

• Your item must be returned to the return address we provide, in its original packaging. Please remember to include your proof of purchase.

• For all return inquiries, please email us at (Store Email).

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Order Changes and Cancellations

After placing an order, you have 24 hours to cancel or make any changes (discounted items are not eligible for cancellation).
After 24 hours, your order will already be processing and preparing for shipment, and therefore cannot be changed or canceled.

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Damaged / Missing Items

If your order arrives damaged or items are missing, we will gladly offer you a replacement ASAP.
To file a Damaged/Missing Item Request, please contact our support team.
When emailing us, please include “Damaged/Missing Item Request” in the subject line so we can handle your case ASAP.

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Example Scenarios

“Tracking shows delivered but I haven’t received my package.”

If the post office or carrier confirms the delivery with an exact date, time, and location, we cannot be held responsible for lost packages after delivery.

If the carrier or post office cannot verify that the package was delivered, you must contact us so we can arrange a replacement or issue a refund ASAP.

If the package was delivered to the address provided by the customer but mistakenly left at a neighbor’s or wrong location, we cannot be held responsible. However, we always care about our customers, and if this error was not caused by you, we may still offer assistance at a discounted rate. (This depends on our support team’s discretion and circumstances.)

If you believe your shipping address is incorrect, please contact us IMMEDIATELY BEFORE the order begins processing.

We are always here to help — we aim to provide the best customer support possible.
We also offer 24/7/365 email support.